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Frequently Asked Questions
Our Facilities
Tell me about your facilities.
What are your operating hours?
Are you open on public holidays?
Tell me about your rates.
Admission Criteria
What are your cat boarding requirements?
My cat has a long-term / chronic condition. Can it be boarded?
My cat is not eligible for vaccination. Can it board?
What if I have more than one cat?
Bookings and Payments
Can I view the hotel before booking?
How do I make a reservation?
What payment modes are accepted?
Do you require a deposit?
Cat Boarding Preparation
What should I pack for my cat's stay?
What time is check-in/check-out? Can I arrive early or late?
Staying at Cat Paradise Hotel
Will my cat get interaction time with caretakers?
What happens if my cat becomes unwell during its stay?
Do you have CCTV systems that I can access to view my cat?
Will I be able to get updates on my cat's stay at Cat Paradise Hotel?
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