Cat Paradise Rewards
One points balance across Cat Paradise Hotel and Cats Garage. Earn 2 points per S$1 of eligible spend on stays, grooming, cat sitting and cat supplies. Use them for money off a service invoice or your next Cats Garage online order.
Free membership · 100 points = S$1 off. Use the same email on both sites; each may ask you for a one-time email code.
View Cats Garage rewards →
Example balance
4,180 pts
Worth S$41.80
in rewards discounts
Sign in with your email
Membership is free. Use the same email for hotel bookings and Cats Garage orders. Both sites send a one-time email code; you may need to sign in again when switching sites.
Earn 2 pts per S$1
Earn on eligible spend after discounts, once your invoice or order is fully paid. S$100 of eligible spend earns 200 points, worth S$2 off a future purchase or service.
Choose where to save
Every 100 points = S$1 off. Apply points to an eligible service invoice, or create a discount code for Cats Garage online checkout. See both routes below.
Earns 2 pts / S$1
Hotel boarding
Cabins & suites at Cat Paradise Hotel
Grooming
Every service at Cats Garage
Cat sitting
Home visits by our sitters
Cat supplies
Shopping at catsgarage.com.sg
Points count the eligible portion of your invoice or order once it's fully paid. Multiply eligible spend by 2, then round down to a whole point: S$8.46 earns 16 points; S$5.99 earns 11.
Doesn't earn points
Transport
Pick-up & drop-off, cat taxi
Add-ons
e.g. Revolution treatment, carrier rental
Cat supplies at catsgarage.com.sg now earn too! Only the shipping and taxes on those orders sit this one out, along with discounts.
100 points = S$1 off · 1,000 points = S$10 off
HOTEL · GROOMING · CAT SITTING
No code needed for services. Points cover the eligible service portion, not transport, add-ons or hotel deposits. Applied invoice discounts cannot be reversed.
Open my service invoicesCATS GARAGE ONLINE SHOP
Codes are account-specific and single-use, with no minimum spend. They cannot combine with other discounts. Unused code value does not carry forward, so choose an amount you can use in full.
Open Cats Garage rewardsPoints expire after 12 months. Oldest points are spent first. A retail discount code has a separate 30-minute expiry.
Fully paid means fully paid. Points appear when your invoice is settled, not at booking.
One balance, both brands. Earn on a stay, a groom or a shop, then spend on whichever visit comes next!
Want the full details? Read the rewards terms.
Your membership isn't tied to marketing emails
Unsubscribing from our emails never cancels your rewards. You keep your balance, keep earning on every paid visit, and can spend points as usual. Membership and email preferences are two separate switches, and you can change either one anytime in your account.
Planned perks, not available just yet. We'll email members the moment they launch!
Free gifts at milestones
Thank-you gifts as your yearly spend grows. Think Tokupets wet wipes or a scratcher waiting at check-in!
A treat on your cat's birthday
A small birthday surprise for the cats on your account. After all, it's really their loyalty program!
How do I join?
There's no separate sign-up! Just sign in with your email on the account page (we send a one-time code) and rewards activate automatically. Paid visits from the past 2 months are added to your balance on first sign-in.
Where does my account work?
Use the same email for bookings and retail orders to link your points across both brands. Both sites use one-time email codes; signing in on one site may not sign you in on the other. For retail codes, open Cats Garage Account → Orders. For service invoices, open your hotel account.
When do points show up?
As soon as your invoice or Cats Garage order is fully paid! You'll see each visit and order, and the points it earned, in your account history.
What doesn't earn points?
Transport and service add-ons. On Cats Garage orders the products earn points, but shipping and taxes don't.
How do I spend points?
For services, open an eligible unpaid invoice in your hotel account and apply points to its service portion. Hotel deposits cannot be paid with points. For retail, open Cats Garage Account → Orders, find Cat Rewards, choose your points and create a code only when ready to check out. Enter the code in the checkout discount field and check the total before paying. 100 points = S$1 off on either route.
What happens if I do not use my retail code?
Points are deducted when you request the code. It expires after 30 minutes. Unused codes and refunded orders do not automatically return redeemed points. Contact us if you need help; do not create another code just to try again.
Do points expire?
Yes, 12 months after they're earned. Don't worry, we always spend your oldest points first!
If I unsubscribe from emails, do I lose my points?
No! Marketing emails and rewards membership are separate. Unsubscribe anytime and your balance and earning are unaffected.
Something else? WhatsApp us at +65 8066 0867 · Rewards terms · Privacy policy
Sign in once and your paid visits from the past 2 months count too!
